FAQs

1. What is Halfway Golf? Halfway Golf is an on-demand food and beverage delivery service designed specifically for golf courses. It allows golfers to order refreshments and other items via an app, which are delivered directly to them on the course using GPS tracking technology.

2. How does the on-course delivery work? Golfers use the Halfway Golf app to place their orders. The app uses GPS tracking to locate the golfer on the course, and the ordered items are delivered directly to their location.

3. Can I pre-order food and drinks? Yes, Halfway Golf offers pre-order options where you can have your meals ready at specific points on the course, such as the halfway house.

4. What kind of items can I order through Halfway Golf? You can order food, beverages, and golf-related products such as balls and gloves, based on the menu and product

availability from the club that has signed up to use Halfway Golf services. Each club can customise its menu to include a variety of items.

5. Is Halfway Golf available at all golf courses? Halfway Golf is continuously expanding its service to new golf courses. Please check the app or our website to see if your course is currently supported.

6. How can I delete my app account? You can delete your account by submitting an account deletion request here. Alternatively you can also delete your account directly from the app by following these steps:

1) Log in to your account.
2) Click on the icon at the bottom right of your screen to open your account info.
3) Click on “Delete my account”.
4) Click on “Submit”

7. How do I pay for my orders? Payments are processed through the app using a secure payment gateway. You can use various payment methods, including credit cards and mobile payment options.

8. Can I customize my order? Yes, the app allows for customization of your orders based on the available menu items from the club’s kitchen that has partnered with Halfway Golf.

9. What if I have dietary restrictions or allergies? Please specify any dietary restrictions or allergies in the special instructions section when placing your order through the app. Availability of suitable options will depend on the club’s menu.

10. Can I use Halfway Golf outside of the golf course? Yes, Halfway Golf also provides delivery services for visitors to country clubs and residents of golf estates. Orders can be delivered directly from the clubhouse kitchen to homes or other locations within the estate, depending on the participating club’s services.

11. What if there is an issue with my order? If there is an issue with your order, please contact customer support through the app or via our website, and we will resolve it as quickly as possible.

12. How do I become a partner golf course with Halfway Golf? Golf courses interested in partnering with Halfway Golf can contact us through our website for more information on how to integrate our services into their operations.

For additional questions or support, please submit a request to our support team or contact our customer service team.